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Tips and Insider Knowledge from around the IT Industry

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5 online holiday shopping safety tips

While online shopping is much more convenient than navigating densely packed shopping centers, it also brings its own set of challenges. Cybercriminals exploit the increased online traffic and shoppers’ eagerness for deals, intensifying their attacks with scams, phishing, and fraudulent offers to deceive unsuspecting buyers. Fortunately, with these five simple precautions, you can protect your […]

The essential 2025 VoIP systems readiness checklist for your business

Is your Voice over Internet Protocol (VoIP) system ready to meet the demands of 2025? With advancements in communication technologies and the increasing need for seamless collaboration, businesses like yours must keep their VoIP infrastructure in peak condition. This readiness checklist outlines the critical steps to optimize your system, from upgrading hardware and software to […]

Copilot Pro vs. Microsoft 365 Copilot: Which AI assistant is right for you?

Copilot Pro and Microsoft 365 Copilot are two cutting-edge artificial intelligence (AI) assistants that are shaping the future of work by streamlining tasks and boosting productivity. In this blog post, we’ll delve into their features, benefits, and limitations to help you choose the right AI assistant for your business’s needs. What is Microsoft Copilot? Microsoft […]

Why managed IT is the perfect holiday gift for your business

The holiday season brings both opportunities and challenges for businesses, with increased customer demand often paired with the risk of IT disruptions. Managed IT services provide the support needed to navigate these scenarios, keeping your operations running smoothly during this critical time. Let’s explore the basics of managed IT, its importance during the holidays, and […]

Retailers: Don’t let the Grinch steal your cheer (and your customer data)

The holiday season is exciting for retailers, bringing a surge in customers and sales. However, with this increase comes a heightened risk of cyberattacks. Hackers know that businesses are busy and distracted during this time, making it the ideal moment to strike. From ransomware to phishing schemes, cybercriminals have a range of tactics to exploit […]

VoIP optimization tips for Microsoft Teams

Microsoft Teams is a business essential these days, the tool of choice for seamless communication among organizations of all sizes. However, VoIP calls on the platform can occasionally face challenges such as missing sound or lag, disrupting productivity. While a fast internet connection helps mitigate this, achieving high-quality calls requires more than speed — it’s […]

How retailers can defend against cyberthreats in the holidays

The influx of customers and transactions during the holiday season may be great for business, but it also means that retailers are particularly vulnerable to cyberattacks. From phishing scams to data breaches, cybercriminals are constantly looking for ways to take advantage of the holiday rush. Here are five common cyber risks that retailers should be […]

How to implement VoIP QoS for better call quality

Are your VoIP calls plagued by dropped connections or distorted audio? Sadly, while VoIP phone systems offer many advantages over traditional lines, they don’t always deliver the reliability you need. The good news is there are ways to improve your VoIP calls through VoIP quality of service (QoS). In this article, we’ll explore VoIP QoS […]

Excel 101: How to use charts and sparklines to visualize data

Want to make your Excel data easier to grasp with a quick look? Using charts and sparklines can transform raw numbers into clear, insightful visuals. This article will guide you through setting up and editing charts and sparklines. What are Excel charts? Excel charts are visual representations of data that help you quickly identify trends, […]

How does automation empower your marketing strategy?

Building an effective marketing strategy requires more than creativity; it demands precision and efficiency. This is where automation steps in, offering the tools necessary to deliver personalized, timely content that resonates with your audience. Let’s look at the many ways automation can help make your marketing strategy become more effective and impactful. Streamlining repetitive tasks […]